My husband and I experienced flight reservations for today (March fifteen, 2014) and following a program heart scan on Wednesday of this week, he was diagnosed by using a intense heart issue. On Friday, March 14, 2014 he had to have a heart catherization and it absolutely was unachievable for us to go on our getaway. I identified as American Airlines Consumer Service and was properly explained to “challenging luck”.
I'm composing to precise my disappointment with my modern excursion. I produced arrangements by way of American Airlines to ensure I could use my points and I used to be pleased with that. I got a fantastic price tag. Because of an unexpected and unlucky protection breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to get there at a decent hour. Our luggage however went to Norfolk. We rented a car and picked our baggage.Around the return flight and checked our baggage and then bought an e mail from YOU telling us of a delay and based on the information YOU supplied we rebooked to the afterwards flight.
no. 0012309351902 from SNA to DFW. I used to be issued long run flight passes superior for your year. I am producing to request you waive the $two hundred transfer demand when I am able to use the passes.
Studying the short article in Yahoo! a couple of AA rep crafting “deaf and dumb” on their own baggage is impolite they usually have earned much more than a fake apology. you just missing a shopper.
Had great customer service sine 1/17. Been pulled off the FRA flight and stayed for two times in Philly. These days 1/19 I'll resume my flight to FRA with approximately par documentation. To my shock the ticket agent in the check in counter have been absolutely rude, not helpful and envisioned me to search out my luggage that was checked in on the 17th and that I was struggling to retrieve Once i was pulled off the flight on Sunday.
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I’m no guaranteed who to ship this concept to…This is actually the only electronic mail I could find. I felt that eighty five% of the agents working among LGA and JFK involving eight/9 and 8/ten were very unfriendly. My spouse And that i were scheduled to fly from LGA to CMH 8/9 within the 6pm flight. As a result of climate it absolutely was delayed and following sitting around the Tarmac for more than 2 hrs was in the long run xld. Comprehensible. I'll say the flt personnel was incredibly accommodating, helpful and exciting. Nonetheless after we waited in line we had been sooner or later handed new boarding passes with nothing at all reported by the man sporting a vest that said “manager”…he did say This is actually the 1st and only alternative (8/ten at 815pm). We took it and stayed on the airport to view about standby options another morning when gate brokers returned. In the event the brokers returned (we if training course were awake 24 hrs at this point) they amazed us by stating that our alternate return was booked out of JFK not LGA…nice of SOMEONE to tell us this essential detail!
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I'm able to’t state that much to the airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I obtained to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced still left and I missed my flight.
If I can do this, why can’t try this? Right here’s a recommendation. Considering that the brokers simply cannot see USAIR, Why don't you give them entry to the web so they can see obtainable USAIR flights? There have been various USAIR flights that would have looked after a minimum of 50 % from the individuals who needed to flights.
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